While this was a good instance showing how a community can help other from running into issues or flat out avoid bad deals, there are many examples over the last few years where social media has hurt company's due to non-investigated over reactions.
In this scenario most points i saw about the hardware i have no issues with, due to the fact the people that buy these products arent looking to learn a simple process. The shipping/ build mistakes should be addressed.
In hindsight, Walmart selling gaming PC's is a very very good thing for the industry. It means people are fed up with the console's bullshit with games locked to a single console.